Solution Architect

Harrisburg, PA

Full Time

Experienced

Company Overview

CPNET is an innovative software-as-a-service (SaaS) startup, specializing in artificial intelligence solutions for the continuous manufacturing industry. As we continue to grow, we are seeking a knowledgeable and communicative Solution Architect to join our team and support our customers.

Pay Transparency:

USD Starting Base at $75,000 year with uncapped competitive commission payout structure. Pay is commensurate with experience.

Job Location

This position is based in Harrisburg, PA. Please note that this role requires frequent travel, approximately 50% or more of the time.

Responsibilities

Solution Design and Implementation

Understand customer needs and business challenges, and design tailored solutions using our AI-powered products.
Conduct hands-on coding in Python and work with RESTful APIs to customize and implement solutions.

Troubleshoot and resolve technical issues that arise during the implementation process.

Customer Engagement and Communication

Collaborate closely with customers, using excellent communication skills to understand their needs and explain complex technical concepts in an accessible way.
Leverage sales abilities to effectively engage with customers, understand their challenges, and propose suitable solutions.
Maintain accurate customer records in CRM, documenting all interactions and implementations.

Product Demonstration and Presentation

Create compelling PowerPoint presentations to illustrate the features and benefits of our product.
Conduct product demonstrations over Zoom, highlighting how our solutions address the customer's needs.
Work with the product team to stay updated on product changes and updates.

Qualifications

Bachelor's degree in computer science, Engineering, or a related field.
At least 5 years of experience in a customer-facing technical role such as Solution Architect or Sales Engineer.
Proficiency in Python and experience working with RESTful APIs.

Strong troubleshooting and problem-solving skills.
Excellent communication skills, with the ability to explain complex technical concepts clearly and concisely.
Experience creating PowerPoint presentations and conducting product demonstrations.
Familiarity with CRM systems and maintaining accurate customer records.
Travel is a job requirement. Must possess and maintain a valid driver’s license and provide your own transportation to regularly drive locally/regionally to conduct company business. Less frequent (overnight) national travel may also be required for tradeshows and other business activities; this involves having the ability to travel by air or train.

Applicants must be currently authorized to work in the United States on a full-time basis. This company does not sponsor applicants for work visas at this time.

What We Offer

Competitive salary and benefits package.

Opportunity to work in an innovative field with a dynamic team.
Significant growth opportunities in a fast-paced startup environment.
A culture that values customer success, collaboration, and innovation.

Equal Opportunity

CPNET is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, pregnancy, or related condition (including breastfeeding), sexual orientation, national origin, genetics, disability, age, or veteran status, or any other or any other basis protected by law.

CPNET is also committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. CPNET will also consider reasonable accommodation to enable qualified individuals with disabilities to perform essential job functions. To request accommodation, please contact [email protected]; provide your contact information, and let us know the nature of your request.

How To Apply

Interested candidates are invited to submit their resume, along with a cover letter detailing their interest and qualifications for this position, to [email protected]

CPNET reserves the right to alter, change, modify and/or terminate this job posting at any time without notice, or obligation. No recruiters, please; principal applicants only.

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A requirement of this job is that the person we hire will reside in Pennsylvania; ideally in the Harrisburg metro area. If hired and you intend to live and work from a remote location in Pennsylvania, please tell us the city where you intend to live and work.*

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